Return & Refund Policy We cover 7 Days Replacement Guarantee except intake box or packet for physical products sold on mizalashop.com To be checked while receiving the product from the delivery man Any complaint regarding the product is not acceptable after receiving the product from the delivery man Replacement request must be raised within 24 hours after getting the delivery ; Refund is only applicable to the canceled order items due to product unavailability. Conditions for Returns: Proof of purchase Order number, invoice, etc vThe product must be unused, unworn, unwashed and without any flaws vThe product must include the original tags, user manual, warranty cards, freebies and accessories VALID CONDITIONS AND REASONS TO RETURN AN ITEM: / Delivery of wrong product Delivery of defective product Delivery of the products with missing parts Incorrect content on the website